Privacy Policy
Last updated: 1 June 2026
1. Introduction
Waadi Cabs is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our cab booking services. By using our services, you consent to the data practices described in this policy.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
- Full name
- Phone number
- Email address
- Pickup and drop-off addresses
2.2 Booking Information
- Booking dates and times
- Trip details and routes
- Vehicle preferences
- Special requirements or notes
2.3 Payment Information
- Payment method chosen
- Transaction history
- UPI IDs (when provided)
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and confirm your cab bookings
- To communicate with you about your trip (pickup details, driver information)
- To process payments and refunds
- To provide customer support and respond to inquiries
- To send booking confirmations and receipts via email or SMS
- To improve our services and customer experience
- To comply with legal obligations
4. Information Sharing
We may share your information with:
4.1 Drivers: Your name, phone number, and pickup/drop location are shared with assigned drivers to complete your trip.
4.2 Payment Processors: Payment information is shared with secure payment gateways to process transactions.
4.3 Legal Requirements: We may disclose information when required by law, court order, or government regulations.
4.4 Business Transfers: In case of merger or acquisition, customer information may be transferred to the new entity.
We do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
5. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data encryption for online transactions
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
- Secure storage of customer records
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 3 years for accounting and legal purposes. You may request deletion of your data by contacting us, subject to legal retention requirements.
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your data (subject to legal requirements)
- Opt-out: Unsubscribe from promotional communications
To exercise these rights, contact us at 9518410151 or Javedkhan26195@gmail.com.
8. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and improve our services. You can control cookie settings through your browser, but disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: