Refund and Cancellation Policy
Effective Date: July 30, 2026 · Last Updated: July 30, 2026
1. Preamble and Entity Details
This Refund and Cancellation Policy ("Policy") governs the services provided by Waadi Tax & Insurance Solutions, a proprietorship managed by JAFRIDA (GSTIN: 06CBFPJ8826H1ZH), having its registered office at Kherla Nuh, Delhi Road, Haryana, 122107, India. This Policy is designed to be transparent and compliant with the Consumer Protection (E-Commerce) Rules, 2020.
2. Cancellation Terms
Users may request a cancellation of a service booking within 24 hours of the transaction, provided that no document processing or professional consultation has commenced. Once the service has been initiated, cancellation is no longer permissible.
3. Refund Eligibility
3.1 Non-Refundable Services
The following services are strictly non-refundable once initiated or delivered:
- Professional Tax Consultations
- Completed GST Filing
- Government Tax Paid
- Insurance Solution facilitation where processing has begun
4. Refund Process and Timelines
Approved refunds will be credited to the original payment source within 7-10 business days. Users must provide their transaction reference to initiate the request.
5. Contact and Grievance Redressal
For any refund queries or grievances, please contact our Grievance Officer: