Terms and Conditions

3.1 Bookings can be made through our website, phone call, or in person at our office.

3.2 A booking is confirmed only after you receive a booking confirmation with a unique booking ID.

3.3 We reserve the right to refuse or cancel bookings at our discretion, including cases of fraudulent information or repeated cancellations.

3.4 For advance bookings, we recommend booking at least 6 hours before the scheduled pickup time.

4.1 Fares are calculated based on distance traveled, vehicle type, and time of travel.

4.2 The fare displayed at the time of booking is an estimate. Final fare may vary based on actual distance and waiting time.

4.3 We accept payments via Cash, UPI, Credit Cards, and Debit Cards.

4.4 For outstation trips, toll charges, parking fees, and state permits are additional and will be charged to the customer.

4.5 Night charges (10 PM to 6 AM) of 10% extra may apply on certain routes.

5.1 Customers must provide accurate pickup location, contact details, and destination.

5.2 Customers should be ready at the pickup location at the scheduled time. A waiting time of up to 10 minutes is provided free of charge.

5.3 Customers are responsible for their belongings. Waadi Cabs is not liable for any items left behind in the vehicle.

5.4 Smoking, consumption of alcohol, and carrying illegal substances in our vehicles is strictly prohibited.

5.5 Any damage caused to the vehicle by the customer will be charged accordingly.

6.1 All our drivers are verified, licensed, and trained professionals.

6.2 Drivers are instructed to follow traffic rules and ensure passenger safety.

6.3 If you face any issues with driver behavior, please report immediately to 9518410151 or email Javedkhan26195@gmail.com.

7.1 Cancellations made more than 24 hours before pickup: Full refund

7.2 Cancellations made 12-24 hours before pickup: 75% refund

7.3 Cancellations made 6-12 hours before pickup: 50% refund

7.4 Cancellations made less than 6 hours before pickup: No refund

For detailed refund policy, please visit our Refund Policy page.

8.1 Waadi Cabs shall not be liable for delays caused by traffic, road conditions, weather, or other circumstances beyond our control.

8.2 Our liability for any claim arising from our services is limited to the fare paid for that particular trip.

8.3 We are not responsible for any consequential losses, including missed flights, meetings, or appointments.

9.1 Standard vehicles can accommodate reasonable personal luggage.

9.2 Excess luggage may require a larger vehicle at additional cost.

9.3 Hazardous materials, weapons, and illegal items are strictly prohibited.